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Last updated: 14 November 2026
This policy explains what personal data Verveda ("Verveda", "we") collects when you use vervedawellness.com, why we use it, and the choices and rights you have. We follow the Digital Personal Data Protection Act, 2023 and the rules made under it, and the Information Technology Act, 2000.
We do not sell your personal data.
Only what each partner needs to do its job: courier partners (name, address, phone), our payment gateway, our email and SMS providers, and our hosting provider. We may also share data when the law, a court or a government authority requires it.
We keep your account data while your account is open. Order and invoice records are kept for the period tax and accounting laws require (generally up to 8 years). Visit analytics are kept only for the period set in our privacy settings and then deleted.
Data is sent over HTTPS, passwords are stored only as secure hashes, sensitive settings are encrypted, and staff access is limited and logged.
Under the DPDP Act you can:
To use any right, write to us using the details below. We reply within the time the law allows, and no later than 90 days.
The store is meant for adults. We do not knowingly collect data from children under 18 without verifiable consent from a parent or guardian.
When we change this policy we update the date above. Important changes are shown on the site or sent by email.
In line with the Consumer Protection (E-Commerce) Rules, 2020 and the Digital Personal Data Protection Act, 2023, you can raise any complaint with our Grievance Officer:
We acknowledge every complaint within 48 hours and resolve it within one month of receiving it.